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Returns & Exchange

Q: Can I return my products?
A: Goods sold are non-refundable but exchangeable in original condition (sealed and unused) within 7 days upon purchase. Kindly retain your receipt/invoice for verification purposes.

Q: Can I exchange my products?
A: We will only exchange products if they are defective or damaged. Kindly write in to us at hera.singapore@sg.amorepacific.com about your defective products and we will follow up on this issue. 1-on-1 exchange can only be done once business resumes operations.

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