Q: What are the payment modes do you accept?
A: We accept MasterCard, VISA, AMEX, PayNow, GrabPay, Google Pay, Apple.

Q: When will my order be charged?
A: Your order will be charged immediately upon checkout and you will receive an email/SMS notification about your order being processed.

Q: Can I cancel my order?
A: We do not accept any cancellation of orders once the order has been processed. However, for exchange of same products with different colour/shade, you may either email us at hera.singapore@sg.amorepacific.com or contact us via our chat function and provide your order number for us to expedited the process.